Results
Throughout the EAGLE implementation, outcomes of the project’s progress such as public deliverables, reports, publications as well as communication and promotional material have been made available in this section. The following table contains an overview of published source code of the EAGLE platform:
| Component | License | Link to source code |
|---|---|---|
| EAGLE Portal | GNU AGPLv3 | Source Code |
| EAGLE Service Bundles | GNU AGPLv3 | Source Code |
| EAGLE Topic Map | Mozilla Public License 2.0 | Source Code |
| EAGLE Argumentation Tool | Mozilla Public License 2.0 | Source Code |
| EAGLE Cache API | GNU AGPLv3 | Source Code |
| EAGLE OER Ontology | Apache 2.0 | Source Code |
| EAGLE AIG | Apache 2.0 | Source Code |
Technologies and Concepts
EAGLE developed the following technologies and concepts to support and enhance government learning.
Innovative software tools that can be retrieved and implemented independently from each other. All tools are open source.
- Argumentation Tool: Make just decisions in unclear cases
- Topic Map: Map and find information
- Automatic Item Generation: Generate test items
- Ontology: Manage OER
An online platform that integrates the above and other tools to find, create, share and test knowledge.
Concepts that help integrate the above tools and Learning Platform into a holistic learning experience:
- Guidelines for managing change
- Contextualisation tools
- EAGLE engagement scaffolding strategy
Validation results
A total number of 220 employees from 50 communities or county councils in four countries (DE, LU, IE, ME) took part in EAGLE platform validation activities from October 2015 to January 2017. In two validation rounds, a number of different validation activities were carried out.
Results show high user satisfaction and increased eagerness to try out new forms of knowledge acquisition through peer and community interactions. For most employees or stakeholders, learning was not so much in the focus. EAGLE is rather perceived as a platform on which new forms of learning and knowledge management can be organized on an individual or group base, and where lively discussions on inspiring topics of public administration can take place in an informal way.
For a full report of user experience please refer to the full report on the UX-Validation Campaign (Deliverable D8.2).
EAGLE Policy Recommendations
One of the outputs of EAGLE are the following policy recommendations (PR) for the introduction of the EAGLE platform and associated changes in learning on the job. The recommendations concentrate on the needs of small municipalities. They are tailored to make the adoption of EAGLE as easy and gentle as possible. The recommendations address the management level of small municipalities. >> More about scope and target group
The following policy recommendations are also be available as a PDF document.
Key Challenges
To overcome known barriers is an important step for the introduction of the EAGLE learning solution. Three common and important barriers, which have been identified in the EAGLE project, are described in some detail in the following.
Make sure users have basic IT skills: Users need to be familiar with IT in daily use. Especially the handling of a GUI (Graphical user interface, such as that found in the windows Operating System) and a browser are minimum requirements.
Provide time for personal learning at the workplace: Offer time slots for your staff to become familiar with the platform.
Reduce prejudices: Previous e-Learning projects may have caused reservation against IT-supported learning. Make clear that EAGLE is not “just another” e-learning platform, but a highly efficient tool for informal and social learning through connection with colleagues and experts.
Organisation and Culture
Motivate by good example: The participation of heads of the municipal administration and middle management on the platform is a good way to enhance the overall motivation to use the platform by all staff.
Create incentives for learning: In general, employees in PA are interested in advanced education and personal development. However, they should be encouraged to use new forms of learning.
Provide individual feedback on learning progress: Employees are eager to learn. But they request and need feedback on their progress in addition to the possibility of self-testing provided by the platform.
Establish a sustainable learning environment: Very often, initiatives on IT-supported learning are not planned for a long enough time span or available learning content is insufficient to fully exploit its potential. Future projects thus should be embedded in a long term strategy.
Encourage community building: Support the development of discussion boards, specializing in specific topics, but reaching across many municipalities on the platform. Examples for best practises are given in D7.3 Cross-European Collaboration Best Practices and Guidelines.
Legal/Regulatory/Ethical
Observe copyright of third parties: It is important to point out that the respective licences have to be observed, if third party content is included (not only cited) in a contribution. The Creative Commons (CC) licence models can be helpful.
Handling of Freedom of Information requests: Two legal fields of information access could potentially touch the EAGLE platform, namely DIRECTIVE 2003/98/EC on the re-use of public sector information and National Freedom of Information laws. However, if the platform content is handled as described in the full version of this section, it is not subject to these regulations.
Auditability of decisions/duty to preserve records: If any real case decision is directly influenced by content of the platform (e.g. the argumentation tool) this must be documented in the local case files as usual and not on the EAGLE platform.
Raise awareness among your staff to strongly consider trust and privacy: The EAGLE portal is provided with a scoping mechanism, which enables EAGLE platform providers to control access to personal data so that only authorized users have access to this information. Employees need to consider the scope of their action when creating content on the EAGLE learning platform.
Technical
Choose an appropriate model to operate the EAGLE platform: The availability of an appropriate technical platform is a precondition for the introduction of the EAGLE solution. This can be achieved by joining an existing EAGLE platform, having a service provider set up an EAGLE platform, or hosting an EAGLE platform oneself.
Ensure adequate IT infrastructure: Depending on the service level agreement with a platform provider, no specialised technical skills are necessary in the municipality. In the municipality itself only user administration with editorial rights is required.
Resources
When deciding on using EAGLE, make sure that there are enough resources available. While the portal itself is open-source some further costs may occur: Check costs of technical provision and operation of the platform, licences fees (if applicable for additional relevant “not-OER” content), external trainers in the introduction phase. Last but not least, give voluntary users some time to become familiar with the platform. If they act as multipliers or content authors, grant them an appropriate amount of time for these activities or invest in some train-the-trainer course.
An evaluation of the concept 12 to 18 months after the introduction of EAGLE within your organisation is recommended. This evaluation should also include financial and qualitative aspects. It is an appropriate measure to validate the benefits of the concept – monetary and non-monetary.
Political
Early involvement of the local council: As a decision-maker in a PA, inform the council, mayor or other relevant bodies early enough about the planned introduction of the EAGLE concept. Inform about key issues and the advantages. Check your local, regional or national regulations; normally there should be no obstacles. Induce a formal resolution, if necessary (in detail depending on local or national regulations). Give interested council members the opportunity for a guided personal experience with the platform.
Early involvement of the staff council: Involve the staff council as early as possible. Share all information about the planned steps – especially the information concerning privacy and data about learning engagement and success. Give staff council members the opportunity for a guided personal experience with the platform.
Publications
| Articles in Scientific Journals and Conference Proceedings | Link |
|---|---|
| Schilling, P., Schmeling, J. & Steffens, P. (2017). Wissensmanagement, Situatives Lernen, Fortbildung in der ÖV – drei Sichten, ein Thema. In: Schweighofer, E., Kummer, F., Hötzendorfer, W. & Sorge, C. (Edts.), Tagungsband des 20. Internationalen Rechtsinformatik Symposions (IRIS 2017) Wien, Austria: Österreichische Computergesellschaft | |
| Friedrich, H., Glachs, D., Moebs, S., Pawlowski, J.P., Ras, E., Schilling, P., Schmeling, J., Steffens, P., Stoffregen, J., Trapp, S., & Valoggia (2017). Wissenserwerb als Teil der “Produktumgebung Wissensmanagement” in der ÖV. In: Proceedings of proWM2017, Workshop „Wissensmanagement im Kontext des demografischen Wandels: Transformationsbedarf im Öffentlichen Bereich“ (WMTransÖff), 9. Konferenz Professionelles Wissensmanagement – Erfahrungen und Visionen, Karlsruhe, Germany (to appear). | |
| Fitzpatrick, D., Mulwa, C., & Šcepanovic, S. (2017). An accessible platform for delivery of Learning Materials. In: Journal on Technology and Persons with Disabilities. In press. | |
| Ras, E., Baudet, A., & Foulonneau, M. (2016). A hybrid engineering process for semi-automatic item generation. Paper presented at the International Technology Enhanced Assessment Conference (TEA 2016), Tallinn, Estonia. | |
| Stoffregen, J. Pawlowski, J., Ras, E., Scepanovic, S., & Zugic, D. (2016). Identifying Socio-Cultural Factors That Impact the Use of Open Educational Resources in Local Public Administrations. In: International Journal of Management, Knowledge and Learning, 5(2), in press. | |
| Stoffregen, J., Pawlowski, J.M, Ras, E., Tobias, E., Šćepanović, S., Fitzpatrick, D, Mehigan, T., Steffens, P., Przygoda, C, Schilling, P., Friedrich, H., Moebs, S. (2016). Barriers to open e-learning in public administrations: A comparative case study of the European countries Luxembourg, Germany, Montenegro and Ireland. In: Technological Forecasting and Social Change (111), in press. | |
| Vujicic, T., Scepanovic, S. & Jovanovic, J. (2016). Requirements elicitation in culturally and technologically diverse settings. In: 5th Mediterranean Conference on Embedded Computing (MECO 2016), Bar, Montenegro, 12.06.2016 – 16.06.2016; IEEE, pp. 464-467. | |
| Tobias, E., Pedretti, O., Pfeiffer, A., Ras, E. & Foulonneau, M. (2016). The automatic item generator as used in the EAGLE OER learning platform. In: Joosten-Ten Brinke, D. & Laanpere, M. (eds.). Technology-enhanced Assessment Conference (TEA2016). Tallinn, Estonia: Springer. | |
| Mulwa, C., Fitzpatrick, D., Trapp, S. & Moebs, S. (2016). EnhAnced Government LEarning Portal: Production of Universally Accessible Open Educational Resources. In: FTC 2016 – Future Technologies Conference 2016, San Francisco, USA, 06.12.2016 – 07.12.2016, IEEE. | |
| Bench-Capon, T. & Gordon, T. F. (2015). Two Tools for Prototyping Legal CBR. In: Legal Knowledge and Information Systems (JURIX 2015). IOS Press. | Paper |
| Stoffregen, J., Pawlowski, J.M. & Pirkkalainen H. (2015). A Barrier Framework for open E-Learning in public administrations. In: Computers in Human Behavior [Online], pp. 674-684. | Article |
| Glachs, D., Damjanovic, V., Strohmeier, F. & Fernandez, S. (2014). EAGLE – Local Government Learning Platform. In: Proceedings of the Linked Learning meets LinkedUp: Learning and Education with the Web of Data, co-located with 13th International Semantic Web Conference (ISWC 2014), Riva del Garda, Italy, 20.10.2014. CEUR Workshop Proceedings. | Paper |
| Damjanovic, V., Glachs, D., Tcholtchev, N., Ras, E. & Tobias, E. (2014). EAGLE – Open Data and Linked Data Architecture of an Enhanced Government Learning Platform. In: Rensing, C., de Freitas, S. Ley, T. & Munoz-Merino, P.J. (eds.). Open Learning and Teaching in Educational Communities, 9th European Conference on Technology Enhanced Learning, EC-TEL 2014, Graz, Austria, 16.09.2014 – 16.09.2014, Proceedings. Cham, Switzerland: Springer International Publishing Switzerland, pp. 558-559. | Abstract |
Presentations
- Friedrich, H., Glachs, D., Moebs, S., Pawlowski, J.P., Ras, E., Schilling, P., Schmeling, J., Steffens, P., Stoffregen, J., Trapp, S., & Valoggia (2017). Wissenserwerb als Teil der “Produktumgebung Wissensmanagement”, Workshop „Wissensmanagement im Kontext des demografischen Wandels: Transformationsbedarf im Öffentlichen Bereich“ (WMTransÖff), 9. Konferenz Professionelles Wissensmanagement – Erfahrungen und Visionen, Karlsruhe, Germany, 05.04.2017 – 07.04.2017.
- Schilling, P., Schmeling, J., Steffens, P. (2017). “Wissensmanagement, Situatives Lernen, Fortbildung in der ÖV – drei Sichten, ein Thema”, 20. Internationalen Rechtsinformatik Symposion (IRIS 2017), Salzburg, Austria, 23.02.207 – 25.02.2017.
- Hoehn, S. & Ras, E. (2016). Designing formative and adaptive feedback using incremental user models. International Conference on Web-based Learning (ICWL 2016). Rome, Italy, 26.10.2016 – 29.10.2016.
- Royle, K., Guerra, V. & Traxler, J., (2016). Using game mechanics for digital competences development. Short paper. 10th European Conference on Games Based Learning, Paisley, Scotland, 06.10.2016 – 07.10.2016.
- Guerrra, V., Traxler, J., Royle, K., Luebcke, M., Parkash, A., Moebs S. & Stoffregen, J. (2016). Technology-enhanced informal learning for professional development – developing digital competences for self-directed open learners. Presentation at Problem-Based Learning 2016, Zurich, Switzerland, 16.06.2016 – 17.06.2016.
- Guerrra, V., Traxler, J., Royle, K., Luebcke, M., Stoffregen J. & Scepanovic, S. (2016). Workplace learning: assisting problem solving and knowledge building competences in the digital age. Workshop at Problem-Based Learning 2016, Zurich, Switzerland, 16.06.2016 – 17.06.2016.
- Gordon, T. (2016). “A Collaborative Argumentation Tool for Helping Clerks to Decide Like Cases Alike”, 19th International Legal Informatics Symposium (IRIS 2016), Salzburg, Austria, 25.02.2016 – 27.02.2016.
- Moebs, S. (2016). EAGLE: Learning solution for local government in rural regions. LEARNTEC – Lernen mit IT. 24. Internationale Fachmesse und Kongress für das Lernen mit IT, Karlsruhe, Germany, 26.01.2016 – 28.01.2016.
- Moebs, S. & Steffens, P. (2015). Das Projekt EAGLE: IT-gestütztes Lernen für Kommunen. 10. Rostocker eGovernment-Forum, Rostock, Germany, 07.12.2015.
- Moebs, S. (2015). Und sie bewegt sich doch. Wissens- und Erfahrungsaustausch durch digitales Lernen, neueVerwaltung. stabil.mobil.agil. Kongress mit Fachaustellung E-Government, Leipzig, Germany, 02.06.2016 – 03.06.2015.
- Ras, E. (2015). Automatic Item Generation for formative assessment. Lecture session at the Saarland University.
- Guerra, V. (2015). Open learning at the workplace: scaffolding user’s digital competences, Association for Learning Technology (ALT) annual conference, Manchester, UK, 08.09.2015 – 10.09.2015.
- Stoffregen, J. (2015). Integrated, Open E-Learning Systems in Public Administrations, 12. Internationale Tagung Wirtschaftsinformatik Osnabrück/Doctoral Consortium, Osnabrück, Germany, 04.03.2015 – 06.03.2015.
- Glachs, D., Damjanovic, V., Strohmeier, F. & Fernández, S. (2014). EAGLE – Local Government Learning Platform. Linked Learning meets LinkedUp: Learning and Education with the Web of Data (LILE2014) (co-located with the 13th International Semantic Web Conferences ISWC2014), Riva del Garda, Italy, 20.10.2014.
Posters
- Damjanovic, V, Glachs, D, Tcholtchev, N., Ras, E. & Tobias, E. (2014). EAGLE EnhAnced Government Learning. The 9th European Conference on Technology Enhanced Learning (EC-TEL 2014) Open Learning and Teaching in Educational Communities, Graz, Austria, 16.09.2014 – 19.09.2014.
Deliverables
Deliverables serve as control points for the project’s successful implementation. The deliverables need to be submitted to the EC at defined submittal deadlines. Below you will find a selection of EAGLE deliverables available for download:
| Deliverable title | Lead Beneficiary | Date |
|---|---|---|
| Engagement Plan with requirements engineering methodology [D2.1] | HRW | Mar 2014 |
| Requirements documentation and recommendations with Accessibility Guidelines [D2.2] | DCU | May 2014 |
| Engagement Scenarios, Synthesis and Analysis [D2.3] | HRW | Jun 2014 |
| Methodological Framework for Change [D3.1] | LIST | Sep 2014 |
| Assessment of Methodological Framework for Change [D3.2] | LIST | Oct 2015 |
| Local Government Change Management Model Guide [D3.3] | LIST | Feb 2017 |
| Learning Needs Specification and Construct Map Design [D4.1] | UNIM | Jul 2014 |
| Autonomous Learning Motivations and Attitudes [D4.2] | Fraunhofer | May 2015 |
| 3 competency sets of suitable learning technologies [D4.3] | ZHAW | Jul 2015 |
| Proficiency Based Curriculum [D4.4] | ZHAW | Jun 2015 |
| Item generation templates based on 3 iterations [D4.5] | LIST | Sep 2015 |
| OER-LP Design Principles [D5.1] | Fraunhofer | Oct 2014 |
| OER Data Registry [D5.2] | Fraunhofer | Apr 2016 |
| OER Ontology for Local Governments [D5.3] | Fraunhofer | Apr 2016 |
| OER User Model [D5.4] | LIST | Sep 2015 |
| EAGLE OER Learning Platform [D5.6] | Fraunhofer | Jul 2016 |
| Topic Map [D6.9] | LIST | Jul 2016 |
| Argumentation Tool [D6.10] | LIST | Jul 2016 |
| Automatic Item Generator [D6.11] | LIST | Jul 2016 |
| Authoring Tools [D6.8] | HRW | Dec 2015 |
| Cultural Model Design and Contextualization Processes [D7.1] | HRW | Nov 2015 |
| Contextualization Tools [D7.2] | HRW | Jan 2016 |
| Cross-European Collaboration Best Practices and Guidelines [D7.3] | HRW | Feb 2017 |
| UX-Validation Methodology [D8.1] | DHBW | Aug 2015 |
| UX-Validation Campaign Final Report incl. Change, e-Enabling and Learn Campaigns [D8.2] | DHBW | Feb 2017 |
| OER Documentation on Validation [D8.3] | DHBW | Feb 2017 |
| Economic analysis of the EAGLE OER/OS learning platform and services [D8.4] | DHBW | Upcoming |
| Outreach Plan [D9.1] | ACCEL | Oct 2014 |
| EAGLE Website [D9.2] | ACCEL | Aug 2014 |
| Social and Multi-Media EAGLE Programme online [D9.3] | ACCEL | Jan 2016 |
| EAGLE Demonstrations @ BarCamps and Fairs [D9.4] | ACCEL | Jan 2017 |
| Policy Recommendations [D9.5] | Fraunhofer | Feb 2017 |
| OER on Change Management, EAGLE Open Learning Platform and EAGLE community [D9.6] | ACCEL | Jan 2017 |
